Cuesta is participating in a new pilot 24/7 Help Desk for technical issues related to Distance Education. This help desk is run by an outside vendor under contract to the California Community College Chancellor's Office. You may contact the help desk for assistance in the following ways:
- http://d2.parature.com/ics/support/default.asp?deptID=4186
- 1-866-847-3251
In addition, many instructors for distance education courses offer different types of technical support depending on the type of course, delivery method, and services utilized.
The following links are to online help for Blackboard:
Ask your instructor for more details on the types of technical support services available. It is the goal of Cuesta College to see that all students succeed no matter what type of learner one may be; traditional or distance-learner.
Online help from Cuesta:
- Send an email to blackboardsupport@cuesta.edu
- Include your name, class, section number, instructors name.
- Describe the problem you are experiencing.
This information will be sent to a technical support individual at Cuesta who will get back to you within 48 hours (usually a response will be much sooner).
Home | What is? | For whom? | FAQs | Tech. Support | Online Resources | Blackboard | 
